I’m a writer and change agent. I left clinical practice in 1996 because of burnout, but I never left health care. In the 20-odd years since I exchanged my stethoscope for a keyboard, I have focused on exposing the flaws in the health care system and highlighting the courageous innovators who are fixing problems and finding ways to better care for patients and those who care for them. I craft documents tailored directly to my clients’ needs: reports, white papers, articles, case studies, and blog posts for nonprofit foundations and consulting firms working to improve the care delivery system. I’ve won several awards for my work and recently co-authored Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine, which has been well-received by experts in the field.

I write, blog, speak, and consult, all in the service of improving health care. I remain, and will always be, a physician at heart.

You can contact me at dshannon@mdwriter.com.