I’m a psychiatrist and I’ve developed an empathy training approach based on research in the neurobiology and physiology of empathy. This approach was tested in pilot studies and a randomized, controlled trial at Massachusetts General Hospital (MGH). As a result of this work, I now serve as the chief scientist for Empathetics, an innovative company that provides empathy and interpersonal skills training for medical professionals. I’m also a part-time associate professor of Psychiatry at Harvard Medical School and I serve as the director of the Empathy and Relational Science Program at MGH. I’m a core member of the Consortium for Research on Emotional Intelligence in Organizations. I am also the  Author of “The Empathy Effect” and my TEDx Talk: “The Power of Empathy” has had 600,000 viewers.

I completed my residency and chief residency at MGH and Harvard Medical School. I have devoted my career to teaching and research in the art and science of the patient-doctor relationship. I received my MD from Boston University School of Medicine and my BA from Wesleyan University. For more information about Empathetics training for organizations, please visit www.empathetics.com. I can be reached at hriess@empathetics.com.

I can be reached at hriess@empathetics.com.